IT Support Specialist (5/5.5 days work)

Job Responsibilities:

• Provide deskside (maintenance) support on hardware, software and application for user


• Provide helpdesk and remote IT support if necessary


• Provide network and server support (backup and monitoring)


• Assist in managing hardware & software inventory and maintain up-to-dated inventory record


• Communicate with vendors for all IT related work such as facilities purchasing and repairing

Requirements:

• Diploma or above in Computer Science or related discipline


• 2 year or above IT support experience


• Knowledge of MS Windows, Office 365 and Exchange Mail


• Hands on experience in PC problem diagnosis and end user support


• Experience in supporting Windows Server & Linux platform will be an advantage


• CCNA / MCP / MCSE holder is preferred, but not a MUST


• Knowledge of LAN / WAN and TCP / IP


• Can work under pressure and independently


• Good analytical and problem solving skills


• Good team player, self-motivated, communication skills and hard-working


• Good command of spoken and written English and Chinese


• Immediately available is preferred

Working Location:

•      Kowloon Tong/ Wan Chai/ Quarry Bay/ Sunny Bay

Working Hour:

• 5/ 5.5 days